At Casiny Casino, we value your privacy and commit to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data in accordance with international standards and Australian privacy expectations. Please read it carefully to understand your rights and our responsibilities.
This policy applies to all Australian users who access Casiny Casino via desktop or mobile. It outlines what data we collect, how we process it, and what choices you have.
This Privacy Policy covers data collected through our website (casiny.com), mobile platform, promotions, and customer service channels. By using our services, you consent to this policy.
Casiny Casino is operated by Dama N.V., a licensed online gaming company based in Curaçao. We operate under license No. 8048/JAZ2020-13 and comply with international data protection laws.
We collect data to provide our services, offer support, process payments, and deliver bonuses. Some information is provided by you, while other data is collected automatically.
When you create an account or contact support, we may collect:
When using Casiny, we may automatically collect:
We use your personal data to operate our services securely and legally. All data is processed under strict access control.
We process your data to:
We may contact you with promotional emails, bonus codes, or updates. You can opt out at any time through your account settings or by clicking “unsubscribe” in any email.
We do not sell your data. However, in some cases, we share it with trusted service providers.
Your data may be shared with:
All partners follow strict confidentiality and security standards.
We may disclose your information if required by law or regulatory authorities. This includes cooperation with Australian financial crime agencies or international regulators.
Your security is our top priority. Casiny uses industry-standard technologies to prevent data breaches and protect your privacy.
We retain personal data only as long as necessary for legal and operational reasons. After account closure, data is typically deleted within five years, unless legally required to keep it longer.
Australian players have clear rights under international privacy laws and consumer protections.
You may:
Contact our privacy team (see Section 8) for all such requests.
You can opt out of promotional emails by:
Casiny uses cookies to improve performance and personalise your experience. Cookies are small files stored on your device.
| Type of Cookie | Purpose |
|---|---|
| Essential Cookies | Account access and session ID |
| Functional Cookies | Language, currency preferences |
| Analytics Cookies | Track usage for site improvements |
| Marketing Cookies | Customise promotional content |
You can manage cookie preferences via your browser settings.
We take privacy seriously and respond to all enquiries promptly. For questions, corrections, or complaints, contact our dedicated privacy team.
Yes. Casiny operates legally under a Curaçao license and accepts Australian users in line with offshore gaming laws.
Casiny collects your name, email, payment details, and ID documents for account verification, payments, and support.
No. Casiny does not store full card details. Payments are processed via secure third-party gateways.
Casiny retains data for up to 5 years after account closure, as required by regulatory obligations.
Yes. You can request full account deletion and data removal by contacting Casiny’s privacy team.
Yes. Casiny uses 256-bit SSL encryption, firewalls, and internal controls to secure your personal information.
Yes. Cookies are used for session security, user preferences, and analytics. You can manage them in your browser.
Casiny only shares data with trusted providers for payments, verification, and legal compliance—never for marketing resale.
Absolutely. You can unsubscribe via email links or update preferences in your account settings.
Email [email protected] or use the contact form on casiny.com. You’ll receive a response within 72 hours.
